1. Introduction JNO Cleaning Services (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and safeguard that information, and the rights you have regarding your data. By using our website https://jnocleaning.com (the “Site”), you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We collect various types of information to provide and improve our services. The information collected includes:

• Personal Information: When you contact us via forms on our Site or through email, we may collect your name, email address, phone number, and any other details you voluntarily provide.
• Service Details: Information related to the cleaning services you request, including property details, service preferences, and scheduling information.
• Payment Information: To process payments, we may collect payment card information and billing addresses. This information is securely processed by third-party payment processors.
• Usage Data: We may collect information on how our Site is accessed and used. This may include your IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

3. How We Use Your Information We use the information we collect for various purposes:

• To Provide Services: Your information is used to schedule and provide the cleaning services you request, communicate with you regarding your appointments, and process payments.
• To Improve Our Site: Usage data helps us understand how visitors interact with our Site, enabling us to enhance user experience and optimize our services.
• To Communicate with You: We may use your contact information to respond to your inquiries, send service-related communications, or provide updates about our services.
• For Marketing Purposes: With your consent, we may send promotional offers or information about new services. You can opt-out of these communications at any time.

4. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security We take the security of your personal information seriously and implement appropriate measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights You have the following rights concerning your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccuracies in your personal information.
• Deletion: You can request that we delete your personal information, subject to certain conditions.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

7. Cookies and Tracking Technologies Our Site may use cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us understand your preferences based on previous or current Site activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

8. Third-Party Links Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.